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Returns & Refunds

We pride ourselves in the excellent feedback from our customers and want you to be 100% happy with your Ultralieve product. If you believe your goods are faulty or damaged please contact our customer service team on 1-877-757-6245 who will be able to help you further. If we are unable to resolve the problem over the phone we will arrange a collection of the product. Please note that for hygiene reasons we cannot accept the return of the product once the seal on the packaging has been broken unless there is a product fault.

  1. In order to return the goods you must first obtain an RMA number from our Customer Care team on (877) 757-6245.
  2. Complete the returns form included in the original box.
  3. We will arrange for a courier to pick up the device on a convenient day for you (Monday-Friday 8:30 – 18:00)
  4. On the address label add the RMA number and the return address: Actegy Health Inc, Three Woodfield, 8425 Woodfield Crossing Blvd. Suite 305E, Indianapolis IN 46240, USA .

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